How We Work

Leaders are more capable of handling challenges
Teams and leaders are empowered by a set of tools they actually use
Groups gel as teams, collaborating more productively even during turbulence
Teams deliver results while building resilience – not burning out
Teams respond to chaotic challenges together, avoiding interpersonal breakdowns that make matters worse
Organizations follow a more strategic, efficient path, despite instability

At Diamond Insight, we follow six guiding principles, tailored to our clients’ needs:

Establish clear goals

Complex issues or emotions can cloud anyone’s view. We work with you to identify the specific, meaningful outcomes you wish to achieve, aligned with your mission and purpose.
Work with strengths and weaknesses

Clients often believe they need to spend all their time and energy “fixing” their weaknesses. You get more return when you leverage your gifts and mitigate your weaknesses – we all have them!
Embrace the head, heart, and gut

Don’t be surprised if we ask you to step outside of the box as we explore the possibilities for your development. We grow when we align our head (language/ narratives), heart (mood, emotion) and gut (intuition, physical sensations).
Practice not perfection

When you learned to ride a bike, you wobbled and even fell. That’s how people grow – not by being perfect from the start, but by learning from mistakes.
Blend best practices with your ground truth

We take methodology seriously, but we apply it in practical ways that make sense for you and your situation. Methods and theories are guides, not dogma.
Have a sense of humor

Having some fun helps keep perspective and sustain momentum, even on the rockiest paths. Growth doesn’t have to be drudgery!